Cloud Apps & CRM Integration

Customer relationship management (CRM) is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

Moov Technology Solutions can help you with the systematic planning, integration and customisation, plus we offer app development services to meet any and all of your business requirements.

Planning

• Scope enterprise and system integration requirements
• Develop project vision
• Identify stakeholders & governance
• Develop functional, technical and data requirements
• Define project plan

Implementation

• Customise Salesforce.com platforms
• Develop custom force.com components
• Install and implement add-on apps
• Undergo Testing
• Port, Clean & Integrate Data
• Test, Demo & Train Stakeholders

Support

• Ongoing training
• Ongoing stages of development
• Phone & Share Screen Support
• Change Management Assistance
• 24/7 Fast Help Service